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About Us
Delivering 20 Years of Expert IT Support
Quality of services is at the heart of the owner. Being a United States Air Force Veteran, a Sergeant and a licenced Air Traffic Controller grounded the framework of the operation where multitasking and work-flow are the key elements in satisfying IT solutions.
The owner of the company served as the Systems Administrator for a multi-site Sporting Goods Retailer where in 2008 left the company from an employee status to contract status for an additional fourteen years while building this company. It was at this experience where we were able to obtain experience in Software, Hardware, Peripherals, Security, Low Voltage Wiring, Server Deployment, Network and Desktop Security and Database Management, just to name a few of the key functions of the work scope.
About Us
Our Core Values
Our employees are the heart of everything we do, and our core values guide us in delivering friendly, honest, and caring IT support. When clients choose us for computer repair in Santa Cruz, they receive the best from our dedicated team—two of whom are Erich’s sons, raised within the family business, where customer satisfaction is always our top priority!
Honesty
We believe that honesty and transparency are the bedrock of our business. As a small business, it is core to us to act in a trustworthy manner, which earns the respect of colleagues, customers and the public. It doesn’t matter where you live or what you do, we believe in having open and transparent communication and pricing!
Innovation
We believe that staying on the cutting edge is paramount to success, which is why we are constantly investing in research and development to ensure that our products remain innovative. Being in the computer repair Santa Cruz business since the early days of the “the Internet” we have brought innovation that nobody else uses!
Accountability
Trust is a two-way street. To build trust within our organization and externally, we must be willing to accept responsibility for our actions and inactions. Our company takes this seriously. We believe in being accountable for our actions and we believe in keeping your information private… no matter what!
Teamwork
Our company values teamwork. We work together to achieve our goals and create the best possible solutions. There’s no way to achieve what we do without great people.
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OUR SERVICES
Santa Cruz’s Highest Rated and Most Reviewed Computer Repair Service
Computer (PC) Data Migration
Our PC Data Migration Services make transferring files, applications, and settings from one computer to another secure and efficient. With expert assistance, we minimize downtime and the risk of data loss, getting you back to work quickly.
Computer (PC) Data Recovery Services
Losing important files to hardware failure, accidental deletion, or malware can be stressful. This post explores various data recovery services, how they work, and ways to protect your data, helping you make informed decisions to safeguard your information.
Computer/PC Repair Service
Having a reliable computer repair service is essential when technical issues disrupt productivity. From software glitches to hardware malfunctions, our expert team is equipped to quickly diagnose and resolve problems, saving you time and money.
Computer/PC Tune-Up Service
A PC Tune-Up Service optimizes your computer’s performance through system cleanup, software updates, and enhancements, helping it run like new. This service improves speed and reliability, extending your device’s lifespan.
Computer/PC Upgrade Service
Enhance your computing experience with our expert PC upgrade service, tailored to boost performance, storage, or graphics. Let our team ensure your system runs efficiently and meets your specific needs.
Computer/PC Virus & Malware Removal Service
If your computer is running slowly, crashing, or showing strange pop-ups, it might be infected with malware. Our Virus & Malware Removal Service swiftly identifies and eliminates threats, ensuring your device runs smoothly and securely.
Home/Office Printer Support Service
Reliable printing solutions are essential for your home or office, and expert support can save you time and frustration. Our printer support service handles everything from troubleshooting to routine maintenance, ensuring your equipment runs smoothly so you can stay productive.
On-site Home/Office Networking
On-site networking is essential for ensuring reliable connectivity in your home or office. This guide helps you optimize your setup, troubleshoot issues, and improve performance and security for seamless device communication.
Software Installation & Support Service
Installation of software can often seem daunting, but with the right guidance, you can navigate through the process smoothly. Whether you’re setting up a new application or troubleshooting existing software, understanding installation techniques and support services is crucial for ensuring optimal performance.
Mac Computer Repair Services
Get specialized Mac repair services for hardware and software issues, ensuring efficient, reliable fixes by expert technicians. Keep your device running smoothly with tailored solutions for Apple’s unique systems.
Mac Data Migration Services
Migration can seem overwhelming, especially when transferring data between Macs or upgrading systems. This guide will explain how Mac Data Migration Services work, the available methods, and the advantages of professional help to ensure a smooth and secure transition with minimal risk of data loss or downtime.
Mac Data Recovery Services
Accidental deletions, hardware failures, and software issues can lead to data loss on your Mac. Mac Data Recovery Services use advanced tools to help you recover important files, photos, and documents, offering crucial relief and peace of mind.
Mac Operating System Upgrades
Upgrading your Mac’s Operating System boosts performance, security, and features, giving you access to the latest updates and tools. Knowing how to navigate the upgrade process ensures you maximize your device’s capabilities and compatibility.
Mac Logic Board Repair Services
Over time, issues with your Mac’s logic board can affect its boot-up and performance. This post explores Mac logic board repair services, helping you make informed decisions to keep your device running smoothly.
Mac Component Upgrade Services
As technology evolves, so should your Mac to meet your changing needs. This blog post explores essential Mac component upgrades—like RAM enhancements and SSD installations—that boost performance, storage, and lifespan, ensuring your device remains powerful and efficient.